Citadel is Armorstack’s physical security operating layer, combining design, installation, monitoring, and service responsibilities in an accountable relationship with a defined scope and one accountable operating record.
Part of Armorstack’s Converged Security framework: the case for treating physical and cyber security as one discipline, plus a maturity framework for assessing your own organization.
Citadel service lines
Branded service lines: each with its own dedicated page and scope: delivered under one Citadel contract.
Citadel Watch
24/7 monitored video, intrusion, and verified alarm response through a UL 827 / TMA Five Diamond central station: one contract for video, intrusion, fire, access, and PERS.
Learn more →Citadel Fire
NICET Level IV certified fire alarm design, installation, inspection, and testing to NFPA 72: monitored through the same central station as the rest of Citadel.
Learn more →Citadel Care
HIPAA-aligned nurse call, PERS, and wander management for senior living, skilled nursing, and acute care: SecureCare and TekTone installs, plus service on any existing system.
Learn more →Citadel Alert
In-house mass notification integrated with fire, access, intrusion, and video: Alyssa’s Law aligned for K-12, code-event integrated for healthcare.
Learn more →Citadel Link
RCDD-led structured cabling, outside plant, DAS, and data center cabling: engineered alongside fire, access, video, and power instead of bolted on afterward.
Learn more →Citadel Power
Eaton Authorized Partner for UPS sizing, PDU engineering, generator interface, and battery maintenance: integrated with the rest of the Citadel event fabric.
Learn more →Citadel Access
Seven-platform access control integration: Motorola, AMAG, Brivo, Genetec, DMP, Bosch, Lenel: plus NDAA-compliant video. Pick the platform that fits your portfolio.
Learn more →Citadel Low Voltage
Turnkey design, supply, and installation across eight low-voltage disciplines under one license, one PM, and one certificate of occupancy.
Learn more →Fire Alarm Specialty Programs
Wireless Fire Alarm Monitoring
UL-listed wireless fire alarm monitoring with a free cellular communicator: flat $50/month, no phone line required, annual NFPA 72 inspection included.
Learn more →Fire Alarm Parts & Smarts
White-label fire alarm support for electrical contractors: Armorstack supplies compliant equipment, engineers the system, and handles AHJ submittals while you keep the client.
Learn more →Learn more: what we operate inside these products
Five core disciplines, one converged physical security operation.
Access Control Systems
Multi-credential (badge, biometric, mobile), cloud-native or on-premises, integrated with HR for real-time access revocation.
Video Surveillance & Analytics
Anomaly detection, perimeter monitoring, occupancy tracking, and forensic search across supported cameras and configured analytics.
Visitor Management
Pre-screening, badge printing, sign-in/sign-out, and direct integration with your on-site security team.
Intrusion Detection & Alarm Monitoring
24/7 monitoring center response, duress alarm integration, and automatic escalation when seconds matter.
Integration with Sentry
Supported access and video integrations can provide incident context for the security team, with escalation and response protocols agreed for the deployment.
Powered By SENTRY Pulse
Give cyber and physical teams shared incident context
A badge event, a camera record, and an identity alert can matter to the same investigation. SENTRY Pulse is the correlation product in Armorstack’s model, designed to connect supported physical and cyber signals. Integration coverage, event timing, and response permissions are validated before activation. Citadel’s existing services continue under their contracted scope.
One Data Model
The design brings supported access-control, video, intrusion, network, endpoint, and identity telemetry into a shared incident context, subject to integration and data-quality validation.
AI Analytics at Scale
Supported analytics can identify unusual occupancy, credential use, and access patterns. Coverage and correlation depend on equipment, configuration, telemetry, and validated integrations.
Bounded-Window Correlation
Correlation windows are configured and validated for supported event sources. Missing telemetry and integration limits remain visible rather than being treated as complete coverage.
Activation Based on Readiness
The full planned MIP tool suite is included upfront, with SENTRY Pulse activation staged by product, integration, and client readiness. There are no tool-tier upsells; contracted service scope and operating effort determine pricing.
Physical and Cyber Expertise Together
Armorstack combines physical-security delivery and cyber operations in one operating relationship. The value is coordinated ownership, shared context where integrations support it, and clearly documented service responsibilities.
Industries We Serve
Healthcare Facilities
Infant protection, pharmacy access, operating room control, emergency department security.
Financial Institutions
Vault access, teller security, executive protection, compliance documentation.
Manufacturing Plants
Perimeter control, IP protection, hazardous-area access, production-floor analytics.
Defense Contractors
CMMC-aligned access controls, visitor vetting, facility hardening, classified-area protection.
Vendor-Partner Depth
Seven Platforms. One Integrator
Citadel Access is authorized across the access-control and video platforms enterprise buyers already standardize on: pick the platform that fits your portfolio, not your installer’s preferred vendor.
Motorola Avigilon
Avigilon Alta cloud access plus video, Avigilon Unity on-premise enterprise, AI analytics including Appearance Search, and two-way radio integration.
Genetec Security Center
Synergis access, Omnicast video, AutoVu LPR, and Mission Control decision management, unified on one federated Security Center platform.
Lenel / LenelS2 OnGuard
OnGuard Enterprise for Fortune 500 campuses, NetBox for smaller deployments, Magic Monitor video wall, and Carrier HVAC integration.
AMAG Symmetry
FIPS 201 PIV, DoD CAC, and TWIC credential support for federal and defense environments: FICAM-approved, CMMC 2.0 PE-family aligned.
DMP
American-made XR550 and XR150 combination intrusion-and-access panels, manufactured in Springfield, Missouri, with UL 1076 high-security commercial monitoring.
Bosch
Building Integration System (BIS) unified security management, IP cameras with onboard IVA Pro analytics, and outdoor PTZ built for harsh perimeters.
Brivo
Cloud-native, mobile-first access control with Brivo Mobile Pass credentials and Identity Connector for Okta, Azure AD, and Google Workspace.
Built for Regulated, High-Stakes Environments
Access logs, video retention, and incident reporting support audit preparation within the deployed scope. Evidence availability, retention, and framework requirements are defined for the environment; monitoring alone does not establish compliance.
Frequently Asked Questions
Ready to Operate Physical Security at Enterprise Scale
One Armorstack contract. One physical security team. One operating record: converged with Sentry for a single threat picture.